Answers to frequently asked questions.

What is the difference between natural stone and quartz?

Natural stone is quarried directly from the earth by block, it undergoes a finishing process of slab cutting and face polishing before being shipped to stone distributors. The character of natural stone is unique and one of a kind.

Quartz is comprised of 90-93% crushed natural quartz, plus pigments and polymer resin binders. Since it is hand made by man using color formulas each slab has an identical design.

How often should I seal my granite?

All natural stone must be sealed with an impregnating sealant. Stoneway Marble is an authorized dealer of Stain-Proof™ a 15 year premium impregnating sealer.

Do I need to make an appointment to view slabs?

It is helpful to make an appointment with one of our experienced staff members to ensure you have selected the best options and have your questions answered during your first appointment.

Does marble scratch?

Yes, marble can be scratched or etched. Some marbles are more durable than others, but overall the material is very susceptible to scratches, etching and chipping.

Do you have customer service?

Of course! If you have a question or comment that is not addressed, feel free to contact us by calling our office or by filling out our contact form. If you would like to share a story about your Stoneway Marble experience or let us know how we can improve, please give us your feedback.

We value what you have to say and we make every attempt to respond to all your questions and comments promptly.